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Frequently asked questions

Who, why, how, what and where?

We've listed all the questions you may have by topic, accompanied by our answers.

If you do not find what you are looking for here, call our Information Office at +39 041 968075.


You can book: by phone on 041968075, or through our booking system.

Book your holiday

Opening hours

Campers may check in at the Entrance Office, from 7:30a.m. to 11:00p.m.

After checking out, you may leave the campsite at the following times:

  • From 7:30a.m. to 1p.m.
  • From 3:00p.m. to 11:00p.m.

The documents are collected at the time of departure, showing the tax receipt and returning the pass and all the Garden Paradiso wristbands that you have received.

If you want to leave early in the morning, we recommend settling your bill at least 2 days before departure.

You can only leave before 7:00a.m. if you have checked out the day before, and you have parked your vehicle in the external car park.

  • 24-hour concierge
  • Reception: 7:30a.m. - 10:30p.m.
  • Information Office: 8:00a.m.-12:00p.m. - 4:00p.m.-8:00p.m. and 8:00a.m.-12:30p.m. - 3:30p.m.-9:00p.m. in high season
  • Cash desk: 8:00a.m.-12:00p.m. and 4:00p.m.-7:00p.m.

Do you need further information?

Go to the Information Office

Payments and withdrawals

Payment can be made in cash, according to the limits provided for by current legislation on anti-money laundering, or by ATM or credit card.

We accept the following credit cards:

  • CartaSi
  • MasterCard
  • VISA.

There is an ATM next to the Hairdresser and another in front of the Information Office.

You can reserve a safe deposit box at the Information Office, at the following times: 8:00a.m.-12:00p.m. and 4:00p.m.-7:00p.m.


The pharmacies closest to the campsite are:

  • Cavallino, Via Equilia, 26, Cavallino-Treporti (VE), Tel: 041 968196
  • Ca'Ballarin, Via Fausta 179/14, Ca' Ballarin, Cavallino-Treporti (VE), 0415370877
  • Ca'Savio, via Fausta, 69, Ca' Savio (VE), Tel. 041.966349

Inside the Campsite, we also offer a medical guard service, first aid and infirmary.

For more information, please contact the Reception staff, or the Information Office.

  • Jesolo, Via Levantina, 104, 30016, Lido di Jesolo (VE), Tel: 0421 388411
  • San Donà di Piave, Via Nazario Sauro, 25, 30027, San Donà di Piave (VE), 0421 227111
  • Venice Ospedale Civile SS Giovanni e Paolo, Sestiere Castello, 6777, 30122 Venice (VE), 041 529 4111.

In addition, in Via Concordia, 31, 30013 in Ca' Savio (VE) there is a first aid point in case of need.

Transportation and vehicle rental

At the sports centre, near the entrance. Bicycles of different sizes are available for the whole family. 

Go to the Rental page

At the Information Office at the entrance to the campsite. You can buy tickets for:

  • Punta Sabbioni
  • Venice
  • the Venetian Lagoon
  • Jesolo
  • Venice and Treviso Airport

And you can also get tickets for the train or bus that takes you to the Cavallino market. The stop is in front of our Reception

What about taxis?

We can book it for you: contact the Reception staff, or the Information Office.


For any requirement you can call:

  • Carabinieri (military police)

Jesolo area Tel. 0421951400, Cavallino Treporti Tel. 0415301230

  • Police

Jesolo Lido Police Station Tel. +39 0421385811

Religious celebrations

in the vicinity of the Campsite there are several churches: the times of the Holy Masses are located on the bulletin boards of the Information Office, with Catholic, Evangelical and Anglican religious services.


From the first to the last day of opening there are entertainers for you and your family to enjoy! The programme is displayed on the information boards inside the campsite. 

Go to the Animation page

Yes, there are equestrian centres near the campsite, ask for info at the Information Office!

You can ask the Information Office for details on trips to: 

  • Venice and the Venetian lagoon
  • Venice by night
  • Verona and Lake Garda
  • Cortina and the Dolomites
  • The Opera at the Verona Arena
  • Florence
  • Miscellaneous markets
  • Old mill and wine tasting
  • Parenzo and Croatia
  • Il burchiello (Venetian barge) and the Venetian villas
  • The Feast of the Redeemer in Venice
  • Wine trails,
  • Gardaland

and much more!

Find out more on our blog!


Hours: 9:00a.m.-1:00p.m. and 3:00p.m.-7:00p.m. (in low season 9:30a.m.-6:00p.m.) 

The indoor pool is open all day.

Go to outdoor pool

At the Sports Centre, in the same area there is also a fitness area, mini golf, table tennis and an inflatables park.

The nearest golf course is in Jesolo, about 2 km away. 

30 km away, there is the Golf Prà delle Torri where every day a Guest of the Garden Paradiso campsite can play for free.

Do you need further information?

Go to the Information Office

Other useful information

On the beach, the red flag means that bathing is not safe due to bathing risk situations, for example in the case of rough seas.

The maximum speed allowed inside the campsite is 10 km/h.

Vehicles inside the campsite can only circulate during the hours of 7:30a.m.-1:00p.m. and 3:00p.m.-11:00p.m.

Did you lose something? Call the Information Office at +39 041 968075.

Contact the Reception staff, or the Information Office on +39 041 968075.

The Information Office is here for you: call +39 041 968075 or call into the office in person during your holiday.

To check the cancellation conditions of your booking, please visit 

Wi-Fi available throughout the resort
Pets are not allowed
ANWB 2023
2023 © Camping Garden Paradiso S.p.a. | Cap. Soc. I.V. € 7.000.000,00 |
Nr. Iscr, R.I. C.F. e P.IVA 02276040272 | Nr. R.E.A. 0207837 CCIA di Venezia
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