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FAQ

Check availability / book

Frequently Asked Questions

Is there an Animation programme for the guests?

Yes, everyday for the whole season there will be an animation programme and animation staff. The programme of events will be displayed on the noticeboard inside the campsite.  

What time can we Arrive?

The campsite is open between 7,30 to 23.00.  

Is there a Bancomat cash machine?

Yes you can find it near the Supermarket.

How can we make a Booking?

By e-mail (you see section to reserve), by telephone +39041 968075 - fax +39041 5370382.or by post. Whilst you are staying with us you can book in advance for next season from 9,00 - 17,00 at the reservation desk at the campsite reception.

Where do we take the Bus to the Market?

In front of the reception.  

What are the Camping Offices Timetables?

Reception: 24 hours; Information Office: 8.00-12.00// 16,00 -20,00 (8,00-12,30// 15,30 21,30 during the high season); Cash Office 8.00-12.00 and 16.00-19.00.  

How can we do the Check-out?

We advise you to pay your bill the day before your departure. You can pay with cash, traveller's cheques, Bancomat or with a Credit Card.  

Is there a Church?

Not on the campsite, there are Catholic, Evangelic and Anglican churches nearby. Times of Messes are shown on the noticeboard at the information office.  

Which Credit cards are accepted?

CartaSi, MasterCard, Eurocard and VISA, American Express, Diners  

At what time can we Depart?

From 7,30-13,00 and 15.00-23.00; you may depart before 7,30 only if you have checked out the previous day and have parked outside the campsite. Your documents will be returned to you when you depart only on production of your receipt and the return of your camping pass and Garden Paradiso security bracelets.  

When can we Drive about the campsite?

It is allowed during these time 7.30-13.00 15.00-23.00  

Is there a money Exchange office?

Yes at the Information office, at the beginning of the campsite   

Is there a Fax Service?

Yes, at the Information Office  

Is there a First Aid?

Please ask at the Reception, or at the Information Office  

What do the Flags in the beach mean?

Red: bathing is not advised, either due to lack of lifeguards and rescue service or the sea conditions are unsuitable.

Is there a Golf Centre?

Yes the nearest is in Jesolo approximately 2 km from the Campsite. At about 30 Km there is also a big Golf Centre in the Prà delle Torri campsite. where every day a guest of Garden Paradiso can play free of charge. In order to reserve a day you have to enrol at the Information Office.  

Where can we find a Hospital?

Jesolo Tel. +390421388411; San Donà di Piave:Tel. +390421227111. Venezia Ospedale Civile SS Giovanni e Paolo +390415294311  

Is there an Infirmary?

Yes it is open from 17.15 to 19.00.  

Where can we find Information about the Campsite?

On the noticeboard and in the Information Office  

Is there an Internet Point?

Yes, at the Information office (wireless code).  

Where can we buy Local bus Tickets?

You can buy the tickets to Punta Sabbioni, Venice, Islands, Jesolo, and the little train to the market of Cavallino in the Reception office on the campsite.  

Are there Organized Excursions?

Yes there are many: VENICE And ISLANDS Of the LAGOON VENICE BY NIGHT VERONA and LAKE GARDA,CORTINA And the DOLOMITI, THE ARENA FESTIVAL OF THE OPERA and FLORENCE .For booking and further information ask the info Office 

Where can we find the nearest Pharmacies?

1) Cavallino. 2) Ca'Ballarin. 3) Ca'Savio.  Ask the Information Office  

Where can we buy Phone Cards?

At the Information Office, at the beginning of the campsite  

Which is the number of the Police station?

Jesolo Area Tel. +390421951400 Cavallino Treporti Area +390415301230  

What is the Police phonenumber?

Jesolo Lido Tel. +390421385811  

Are there Post Boxes?

Yes near the Animation Office.  

Can we Practice riding ?

Yes there are some horse centres near the Campsite. For further information ask the Information Office  

Where can we buy the Prepaid Cards for mobile phone?

In the Bazzar  

What can we do in case of Problems with water light and gas? 

Ask the Reception staff and at the Information Office

Is there a Lost Property Office?

Yes at the Information Office  

Where can we get Refunds?

In the Information Office  

Can you Rent bicycles?

Yes , near the Sport Centre  

Is there a Safe Service?

Yes at the Information Office there are deposit boxes , from 8.00-12.00 and 16.00-19.00.  

Do we have to respect the Speed limiton site? 

Yes the maximum allowed speed inside the campsite is of 10 km/h. 

Where do we buy Stamps?

You can buy them in the Bazar  

When does the Swimming Pool open?

09.00-13.00 and 15.00-19.00. (during the low seasons 09.30 - 18.00).  

Where can we find a Taxi?

Please ask at the reception or at the Information office  

Where can we play Tennis?

In the Sport Centre, you also will find a fitness centre , ping-pong, minigolf, and calcetto  

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